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1 / 16 8 STEP QUALITY CONTROL 1. Defining quality problem 2. Determining causes of problem 3. Identifying major causes 4. Design improvement Plan 5. Conduct.

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Presentasi berjudul: "1 / 16 8 STEP QUALITY CONTROL 1. Defining quality problem 2. Determining causes of problem 3. Identifying major causes 4. Design improvement Plan 5. Conduct."— Transcript presentasi:

1 1 / 16 8 STEP QUALITY CONTROL 1. Defining quality problem 2. Determining causes of problem 3. Identifying major causes 4. Design improvement Plan 5. Conduct improvement 6. Check improvement result 7. Create standardization 8. Defining next problem Plan Do Check Action

2 2 / 16 POSSIBLE PROBLEMS ELECTED • Behind output target • repair • Reprocess, • Reshipment, • Recheck • Machine damage • Unclear or difficult work instruction • Unqualified input or raw material • Excessive inventory • Sudden work

3 3 / 16 QUALITY CONTROL TECHNIQUE/TOOL •FLOWCHART •7 QUALITY CONTROL TOOL •7 MANAGEMENT TOOL •STATISTICAL PROCESS CONTROL (SPC) •VALUE ANALYSIS/VALUE ENGINEERING (VA/VE) •MULTIVARIATE ANALYSIS •DESIGN OF EXPERIMENT

4 4 / 16 Sample of Flow chart Mother Board Production process Incoming Material - PCB &- Component QC Auto Insertion QC Return to Vendor Touch Up Solder & Cleaning Manual Insertion repair Fail Pass Fail Pass Fail Pass Fail Pass QC repair Fail Pass Auto Test Send Board yang by pass auto test Pass Fail Repairman A A

5 5 / 16 7 QUALITY CONTROL TOOL 1. Checklist 2. Stratification 3. Graph and Map Control 4. Pareto Diagram 5. Cause-Effect Diagram 6. Histogram 7. Scatter diagram UCL LCL

6 6 / 16 Data sheet for Defect/ product failure detect Product Name : Period : Number checked :Factory Name : Notification :Department/Section : Unit Name : Collector : TYPE OF DEFECT SUM SUB TOTAL GORESAN32 RETAK23 GELEMBUNG48 KELENGKAPAN4 LAIN-LAIN8 Total 115 NUMBER OF PRODUCT86 REJECTED Sample of Data sheet //// //// //// //// //// //// // //// //// //// //// /// //// //// //// //// //// ///

7 7 / 16 Sample of Stratification :

8 8 / 16 Sample of Pareto Diagram Masalah MOUNT 14" Period Des % 54% 75% 85% Heater Suporter B/G Crack Heater/Alu mina Eve/Flare Crack Lain-lain (11 items) Category Frequency 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Percentage 134

9 9 / 16 Sample of Line Chart Line Chart of IST defect /31/61/ January 1997 TEW TEW1 MIB

10 10 / 16 Sample of Bar Chart Menunjukkan berapa tinggi masing-masing bagian, relatif terhadap yang lain. Sumbu datar dapat berupa kategori atau waktu.

11 11 / 16 Contoh Grafik Lingkaran Explain the amount of each section compared to others

12 12 / 16 Sample of cause-effect diagram BAHASA MANUSIA METODA LOTUS DIKETIK ORANG LAIN BEBERAPA VERSI WS4 SYMPHONI PROGRAM KOMPUTER PEMAHAMAN BID.KERJA BAHASA ASING KEAHLIAN MENGETI K YANG MENGETIK KONDISI FISIK SAKIT MESIN KESUNGGU HAN WAKTU K ETELITIAN SUASANA HATI KETELITI AN PEMBUAT NASKAH LINGKUNGAN WAKTU PAGISIANG SOREMALAM SUASANA BISINGSANTAI MUSIK SIBUK TEGANG UKURAN DEKORASI RUANGAN SUHU MANUAL LISTRIK MANUAL NON LISTRIK MESIN KETIK PROGRAM RUSAK KOMPUTER PROGRAM KENA VIRUS MATERIAL TULISAN DISKET KERTAS KETIK TIDAK JELAS KONSEP INGGRIS INDONESIA PERANCIS JERMAN SALAH BANYAK HASIL KETIKAN BANYAK SALAH Analisa : Hasil ketik Banyak Salah - 25 Feb Dibuat oleh : Tim A, VCR.

13 13 / 16 Sample of Histogram

14 14 / 16 Scatter Diagram • DEFINITION : A graph to show relationship between two variable • BENEFIT: ÊIdentify the correlation of two variables, and the significance of it ËTo determine the relationship found in cause-effect diagram

15 15 / 16 Sample of 7 tool : Scatter Diagram

16 16 / 16 7 MANAGEMENT TOOLS Interrelationship Diagram Affinity Diagram or KJ Method Tree Diagram / Systematic Diagram Matrix Diagram Prioritization Matrices Process Decision Program Chart (PDPC) Arrow Diagram / Activity Network Diagram


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