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Local protection, global connection Presentation to:

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1 Local protection, global connection Presentation to:

2 2 Who We Are…..

3 The Generali Group is a leading player in the global insurance and financial markets 68 countries worldwide 60 million clients Over 70 billion Euro of premiums 85,000 employees Over 1.3 billion Euro of net profit It all began in 1831 in Trieste where Assicurazioni Generali S.p.A. was founded. Today Assicurazioni Generali S.p.A. is::  1st insurer in Italy  The biggest Life Insurer in Europe  It has strong financial rating: S&P AA-

4 Spain 4.7% French 7.6% Germany 8.7% Austria 15% Italy 24.9% Switzerland 4.7% CEE 6.9% China 5.8% Geographic Expansion: Continental Europe and Asia Indonesia

5 5 What we offer What do they say about us….

6 Fortune Global 500 – Year 2010: Worldwide Insurance Ranking Based on Revenue (in USD Bio) GENERALI

7 Forbes Global 2000 – Year 2010: Worldwide Insurance Ranking Based on Sales (in USD Bio) GENERALI

8 Global Employee Benefit Market Share GENERALI Source: Ernst & Young 2009 Market share survey

9 9 What we offer Generali Indonesia

10 Head Office PT. Asuransi Jiwa Generali Indonesia Cyber 2 Tower 30 th Floor Jl. H.R. Rasuna Said Blok X - 5 /13 Jakarta 12950

11 Key Development Milestone Started Operations in January 2009 Strong Risk Based Capital (481% per Juni 2010) Strong Risk Based Capital (481% per Juni 2010) 153 companies (world best known) Over 50,000 member 153 companies (world best known) Over 50,000 member 570 hospitals in Indonesia 30 international hospitals (REVIEWED) 90 employee (4 doctors) 570 hospitals in Indonesia 30 international hospitals (REVIEWED) 90 employee (4 doctors)

12 Active Companies

13 Active Members

14 (3) Proactive Claim Management (2) Speed Processing Long Term Relationship Our Business Model Healthier and Productive Employees Healthier and Productive Employees (1) Customized Solutions + GEB Support Group Medical Group Term Life QUALITY OF SERVICE Capacity Free Cover Limit

15 Serving you better… 3. Easy Tracking Process 1. Easy and Convenience Claim Process 1. Easy and Convenience Claim Process 2. Easy and Faster Registration Process 2. Easy and Faster Registration Process

16 Cashless Swipe Card Cashless Swipe Card Easy and Convenience Claim Process Provider Network Reimbursement to Generali Indonesia Reimbursement to Generali Indonesia Non Provider Network Customer Paid to Hospital Customer Paid to Hospital

17 Claim Business Process Verify ID card & Swipe the card Provide Medical Services Provide Medical Services Admission Process Patient Hospital/Clinic

18 Submit the complete documents Payment Process Verify documents 14 Working Days Hospital/Clinic Generali Indonesia Claim Business Process

19 Easy and Faster Registration & Tracking Process Regional Office HO Insurance Company Regional Office DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK)

20 Serving you better… User id Password Generali CLICK xxxxxxxx ACCEPTED CLAIM POLICY BILLING CASH Regional Office DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK)

21 CLAIM Serving you better… POLICY BILLING CASH Policy Inquiry Member Registration Claim Inquiry Claim History Billing Due Date Billing Tracking Payment Status Cash Receipt

22 Serving you better… Claim & Payment Status to member Wide provider network 7x24 Hour Call center & Emergency Mobile Phone Regional Processing Center

23 Wider Provider Network (570 local and 30 overseas)  Jabotabek: 260 Provider  West Java: 55 Provider  Bali/NTT/NTB: 25 Provider  East Java: 64 Provider  Middle java : 45 Provider  Papua: 1 Provider  Maluku: 2 Provider  Kalimantan : 16 Provider  NAD: 1 Provider  Riau /Batam: 15 Provider  Sulawesi: 10 Provider  Other Sumatera : 18 Provider  Singapore : 8 Provider (Review)  Malaysia: 22 Provider (Review)

24 MANFAAT RAWAT INAP & PEMBEDAHAN NOBENEFIT PLAN 1PLAN 2PLAN 3PLAN Biaya kamar Rumah Sakit per hari (Maks 365 hari) 250,000350,000500,0001,350,000 2 Biaya Unit Perawatan Intensif (Maks 180 hari)500,000700,0001,000,0002,650,000 3 Biaya Pembedahan - Pembedahan A 22,000,00029,000,00040,000,00080,000,000 - Pembedahan B 11,000,00014,000,00018,000,00052,000,000 - Pembedahan C 5,600,0007,500,0009,000,00025,000,000 - Pembedahan D 2,800,0003,630,0004,500,00012,500,000 4Biaya Perawatan Rumah Sakit lainnya (obat-obatan, x-ray, lab)6,250,0008,750,00012,500,00030,000,000 5 kunjungan dokter di rumah sakit per hari (Maks 365 hari)200,000280,000400,000600,000 6Biaya konsultasi dokter spesialis di rumah sakit (Maks 365 hari)300,000320,000500,0001,000,000 7 Perawatan Gawat Darurat per ketidakmampuan 2,000,0003,000,0004,000,00010,000,000 8 Biaya perawat pribadi (Maks 90 hari) 150,000200,000300,000600,000 9 Biaya Ambulan per kasus 200,000280,000400,0001,000,000 10Biaya sebelum (30 hari) & setelah (30 hari) perawatan750,0001,050,0001,500,0003,500,000 Batasan TahunanTidak terbatas 11Santunan kematian2,500,000

25 MANFAAT PERSALINAN NOMANFAAT PLAN 1PLAN 2PLAN 3PLAN 4 2,5003,5005,0008,000 1 Persalinan normal 2,500,000 3,500,0005,000,000 8,000,000 2 Persalinan dengan Pembedahan 3,125,000 4,500,000 6,500,000 10,000,000 3 Komplikasi kehamilan 1,700,000 2,500,000 3,500,000 5,500,000 4 Perawatan sebelum & sesudah melahirkan500, ,000 1,000,000 1,600,000

26 MANFAAT RAWAT JALAN NOMANFAATPLAN 1PLAN 2PLAN 3PLAN 4 1 Biaya konsultasi Dokter Umum (per kunjungan/hari)40,00050,00070,000150,000 2 Biaya konsultasi Dokter Spesialis (per kunjungan/hari)120,000150,000210,000450,000 3 Biaya obat-obatan sesuai resep dokter / tahun900,0001,250,0001,400,0003,250,000 4 Biaya Diagnostik/laboratorium / tahun675,000825,0001,200,0002,325,000 5 Biaya Fisioterapi per tahun200,000300,000500,000600,000 BATAS TAHUNAN PER ORANG3,500,0004,250,0005,900,00012,000,000 PENGGANTIAN100%

27 MANFAAT RAWAT GIGI NOMANFAATPLAN 1PLAN 2PLAN 3P-LAN 4 1Perawatan dasar (per tahun)400,000500,000700,0001,000,000 2Perawatan pencegahan (per tahun)200,000250,000350,000500,000 3Perawatan kompleks (per tahun)600,000750,0001,050,0001,500,000 4Gigi palsu (per tahun)400,000500,000700,0001,000,000 BATAS TAHUNAN PER ORANG1,600,0002,000,0002,800,0004,000,000 PENGGANTIAN100%

28 MANFAAT KACA MATA NOMANFAATPLAN 1PLAN 2PLAN 3P-LAN 4 1Penggantian Kacamata a. Frame (batas dua tahunan)210,000300,000600,000700,000 b. Lensa atau lensa kontak (batas tahunan)140,000200,000400,000500,000 2Biaya Dokter Mata per tahun35,00050,000100,000200,000 PENGGANTIAN100%

29 Kelebihan Program Asuransi Kesehatan Rawat Inap & Rawat Jalan, Persalinan & Kacamata dari Generali 29 1.Limit Tahunan Rawat Inap “Tidak terbatas” dengan Biaya Rawat Inap, Kunjungan Dokter, Konsultasi Dokter Spesialist dicover sampai 365 hari, Biaya Unit perwatan intensif dicover sampai 180 hari 2.Perawatan gawat darurat rawat jalan dan gigi dijadikan satu, dan disediakan per ketidakmampuan, bukan per tahun. 3.Biaya operasi : dokter bedah, dokter anestesi, & kamar operasi dijadikan satu 4.Biaya Fisioterapi di Rawat Jalan terpisah dari biaya dokter spesialis. 5.Untuk rawat jalan langsung ke dokter spesialis tanpa rujukan dari dokter umum. 6.Tidak ada masa tunggu untuk PRE-EXISTING CONDITION. 7.Untuk rawat jalan penggantian bisa 100% untuk reimbursement. 8.Pada program Persalinan, penggantian biaya dokter dan bidan sama besar. 9.Pada program Persalinan, biaya perawatan sebelum & sesudah melahirkan terpisah. 10.Biaya pemeriksaan dokter mata pada program kacamata terpisah dari biaya pembelian kacamata dan bingkai. 11.Proses klaim reimbursement adalah 14 hari kerja (dibayarkan ke rekening karyawan/perusahaan)

30 Mengapa memilih Generali Indonesia ? 1. Kekuatan keuangan : a. Bagian dari Generali Group, terbesar di Itali, 3 terbesar di Eropa, 30 besar di Dunia b. RBC 481% (per Juni 2010) 2. Registrasi dan Inquiry : Sistem IT yang teruji : Sistem Click a. Policy inquiry : Melihat informasi data peserta aktif b. Claim inquiry : Melihat informasi detail claim status klaim reimbursement/provider c. Billing inquiry : Melihat informasi tagihan/pengembalian premi/ekses klaim d. Form Changes : Penambahan/pengurangan/perubahan Data Peserta 3. Standar kepatuhan : Etika Bisnis, Acuan Perlindungan Data. 4. Jaringan Provider Rawat Inap dan Rawat Jalan dengan teknologi terkini : a. Teknologi swipe card b. Jaringan provider yang sangat luas Rumah Sakit rawat inap & Klinik rawat jalan - 24 jam, Worldwide coverage 5. Pengembalian Premi (Profit Sharing) : Minimum Premi Rp. 15,000,000 dan Jumlah karyawan 25 orang 50% (60% Premi – Klaim – 1,500,000), apabila polis diperbarui untuk tahun berikutnya 6. Customer Service : a. 7 x 24 jam : (021) b. Emergency Mobile Phone : c. Customer service : (021) (Office Hour)

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