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Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Control Chart (Peta Kendali)

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Presentasi berjudul: "Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Control Chart (Peta Kendali)"— Transcript presentasi:

1 Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Control Chart (Peta Kendali)

2 Types of Statistical Quality Control Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Statistical Quality Control Process Control Acceptance Sampling Variables Charts Attributes Charts

3 Types of Statistical Quality Control Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e –Pengendalian Mutu PROSES –Perfomance of characteristis quality chart Konsep

4 Manfaat Umum Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e –Peningkatan kepuasan pelanggan –Pengurangan pemborosan –Perbaikan pengendalian dalam proses –Peningkatan efisiensi –Peningkatan jaminan kualitas pelanggan –Perbaikan analisis dan monitoring proses –Peningkatan pemahaman thdp proses –Pengurangan keluhan pelanggan

5 Manfaat pada proses Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e –Proses memiliki stabilitas ttg perilaku jgk pendek –Proses punya identitas untuk prediksi kondisi y.a.d –Proses berada dlm kondisi ”batas kendali” dg variabilitas dan error yg lbh rendah –Proses dlm bts kendali memenuhi spesifikasi produk –Proses yg tdk stabil bs diperbaiki

6 Perusahaan tdk mau...? Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e –Kurang menyadari manfaat SPC –Kurangnya sumberdaya dan anggaran –Hambatan waktu –Budaya organisasi yg tdk siap menggunakan SPC –Bukan prioritas bisnis komersial prshn –Keputusan manajemen (tanpa SPC jg bisa sukses)

7 Statistical Process Control Steps Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Produce Good Provide Service Stop Process Yes No Take Sample Inspect Sample Find Out Why Create Control Chart Start Can we assign causes?

8 Control Chart Types Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Control Charts R Chart Variables Charts Attributes Charts X Chart P C Continuous Numerical Data Categorical or Discrete Numerical Data

9 Control Charts Classification.. Variables - concentrates on mean for some measurable characteristic (pengukuran) –diameter –length Attribute - data is based on counts or the number of times we observe a particular event (perhitungan) –proportion defective/non-defective –go/no go Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e

10 TYPE CONTROL CHART Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e Panjang,lebar,berat,volumeData diukurPeta X-R Jumlah cacat lubang (p,v) dr ukuran t3, tetap Data dihitung Peta c Jumlah kerusakan Jenis kerusakan Data dihitung (dlm proporsi) Peta p ExampleSubyekTipe

11 Tahapan Analisis Peta Kendali Memilih karakteristik yg akan direncanakan (prioritas tinggi pd proses yg sgt mempengaruhi kualitas produk akhir) Memilih tipe peta kendali Menentukan garis pusat (Center Line) dan batas kendali atas dan bawah (UCL dan LCL) Penempatan data dan interpretasi hasil Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e

12 Process Control Charts Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e

13 Pola Peta Kendali Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e

14 Terima Kasih


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