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1 Pertemuan 24 Contingency Planning Matakuliah:A0334/Pengendalian Lingkungan Online Tahun: 2005 Versi: 1/1
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2 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa dapat menunjukkan hubungan antara Contingency planning dan crisis management
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3 Outline Materi Crisis Management
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4 ‘There cannot be a crisis next week. My schedule is already full’, said Henry Kissinger in June 1969 at a time when the US faced many potential crises.
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5 There you are, convinced that you have planned for just about everything.
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6 Your risk analysis is complete and all your information and data processing seems watertight.
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7 Nokia and Ericsson both depended on computer chips from the Philip factory.
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8 Nokia (Europe’s largest corporation by market capitalisation) immediately switched on their crisis management skills.
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9 Ericsson, on the other hand, were probably too busy to notice anything.
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10 The End
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