Communication and Self Disclosure
Communication? Is THE ART OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER. COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS.
The essential of communication personal process occurs between people involves change in behaviour means to influence others expression of thoughts and emotions through words & actions. tools for controlling and motivating people. it is a social and emotional process.
What are the most common ways we communicate? Visual Images Spoken Word Written Word Body Language
The Communication Process Medium Barrier SENDER (encodes) Barrier RECEIVER (decodes) Feedback/Response
Barriers to communication Noise Inappropriate medium Assumptions/Misconceptions Emotions Language differences Poor listening skills Distractions
Communication skills active listening, (mendengar aktif) giving and receiving criticism, (memberi dan menerima kritik) dealing with different personality types, (mampu berhubungan dengan berbagai tipe kepribadian individu) nonverbal communication (komunikasi non verbal)
You must choose to participate in the process of listening. Hearing Vs Listening Hearing – Physical process, natural, passive Listening – Physical as well as mental process, active, learned process, a skill Listening is hard. You must choose to participate in the process of listening.
2 BASIC ELEMENT OF GOOD COMMUNICATION Listen and try to understand what other’s thoughts and feels. Doronglah orang lain utk menyampaikan apa yg dipikirkan dan dirasakan. Kita mendengar dan berusaha memahami. Express your thougts and feeling straight and openly. Jika kita hanya mendengar apa yg dirasa dan dipikirkan org lain, tanpa menyampaikan apa yg kita pikir dan rasa, maka kita akan berakhir pada perasaan merasa di buang dan tdk penting.
No matter how hard you work or how many brilliant ideas you may have, if you can’t connect with the people who work around you, your professional life will suffer.