1 Pertemuan 24 Contingency Planning Matakuliah:A0334/Pengendalian Lingkungan Online Tahun: 2005 Versi: 1/1
2 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa dapat menunjukkan hubungan antara Contingency planning dan crisis management
3 Outline Materi Crisis Management
4 ‘There cannot be a crisis next week. My schedule is already full’, said Henry Kissinger in June 1969 at a time when the US faced many potential crises.
5 There you are, convinced that you have planned for just about everything.
6 Your risk analysis is complete and all your information and data processing seems watertight.
7 Nokia and Ericsson both depended on computer chips from the Philip factory.
8 Nokia (Europe’s largest corporation by market capitalisation) immediately switched on their crisis management skills.
9 Ericsson, on the other hand, were probably too busy to notice anything.
10 The End