PERTEMUAN 11 PENGENDALIAN KUALITAS

Presentasi berjudul: "PERTEMUAN 11 PENGENDALIAN KUALITAS"— Transcript presentasi:

1 PERTEMUAN 11 PENGENDALIAN KUALITAS
6/25/2018 PERTEMUAN 11 PENGENDALIAN KUALITAS MALCOLM BALDRIGE NATIONAL QUALITY AWARD SPC 03.ppt

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3 Perencanaan strategis Fokus pasar dan pelanggan
6/25/2018 Untuk Malcolm Baldrige Criteria for Performance Excellence terdapat tujuh kategori yang dinilai yaitu: Kepemimpinan Perencanaan strategis Fokus pasar dan pelanggan Pengukuran, analisis dan manajemen pengetahuan Fokus sumber daya manusia Manajemen proses Hasil-hasil SPC 03.ppt

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6 6/25/2018 Sistem manajemen Malcolm Baldrige berdasarkan tiga tahap proses penilaian yaitu: 1. Evaluasi dari suatu pernyataan tertulis 2. Kunjungan lapangan ke perusahaan-perusahaan yang memiliki skor tetinggi berdasarkan pernyataan tertulis 3. Penilaian akhir untuk pemenang MBNQA berdasarkan hasil keseluruhan penilaian SPC 03.ppt

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8 Comparison of the Deming Prize and Baldrige Award
Topic Baldrige Award Deming Prize Definition of Quality “customer-driven quality” it views quality as defined by the customer “conformance to specifications” it views quality as defined by the producers Primary Focus customer satisfaction and quality statistical quality control Overall Approach quality of management management of quality Purpose promote competitiveness through total quality management promote quality assurance through statistical techniques Types of Organization manufacturing, service and small business essentially private or public manufacturing Orientation 60% result, 40% process 60% process, 40% results Scoring Weight different weight for each criteria equal weight in 10 criteria Consideration less concern concern in productivity, delivery, safety, and environment Information Management heavily concern Continuous of the award N/A Japan Quality Control Medal Winners Maximum of two per category All firms meeting standard Scope U.S. firms only Firms for any country Applications $2500 and 75 pages packet 1000 pages and one year working with consultant from the union of Japanese Scientist & Engineers Grading time six months one year First Award 1987 1951 Sponsor National Institutes Standards and Technology Union of Japanese Scientists and Engineers

9 Tugas Perseorangan-1 Resume ISO 9000:2000 ~ History
~ Klausul (lengkap) ~ Perbandingan (head to head) ISO dgn. MBNQA ~ Aplikasi di Industri Catatan: ~ Dituliskan dlm.format file word ~ Minimal 3 (tiga) referensi Buku Atau Jurnal (Sebutkan nama Buku/Jurnal referensi tsb). ~ Dikumpulkan (via ), paling lambat 3 April 2010 add. cc to:

10 6/25/2018 T E R I M A K A S I H SPC 03.ppt