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Negosiasi DAN RESOLUSI KONFLIK.

Diterbitkan olehRidwan Sugiarto Telah diubah "5 tahun yang lalu

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Presentasi berjudul: "Negosiasi DAN RESOLUSI KONFLIK."— Transcript presentasi:

1 negosiasi DAN RESOLUSI KONFLIK

2 Jajak Pendapat Berapa kali sehari Anda bernegosiasi?
Apa hambatan utama Anda dalam negosiasi? Menurut Anda, apa tujuan utama negosiasi?

3 MITOS ATAU FAKTA? Negotiations are fixed-sum.
There are two kinds of negotiators: tough and soft. Good negotiators are born as good negotiators. Life experience is a great teacher. Good negotiators always takes risk. Good negotiators rely on intuition.

4 Why are people ineffective negotiators?
Egocentrism: the tendency for people to view their experiences in a way that is flattering of fulfilling to them. Confirmation bias: selectively seek information that confirms what they believe is true. Satisficing: the opposite of optimizing. Self-reinforcing incompetence. (heuristics and biases!)

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