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Materi IX Data Resource Information System
Sistem Informasi Materi IX Data Resource Information System
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Data Resource Information System Management
Definition: A managerial activity that applies information systems technologies to the task of managing an organization’s data resources to meet the information needs of their business stakeholders
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Foundation Data Concepts Konsep Data Dasar
Character – single alphabetic, numeric or other symbol Field – group of related characters Entity – person, place, object or event Attribute – characteristic of an entity
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Foundation Data Concepts Konsep Data Dasar
Record – collection of attributes that describe an entity File – group of related records Database – integrated collection of logically related data elements
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Logical Data Elements Elemen Data Secara Logikal
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Entities and Relationships
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Types of Databases
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Types of Databases Operational – store detailed data needed to support the business processes and operations of a company Distributed – databases that are replicated and distributed in whole or in part to network servers at a variety of sites
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Types of Databases External – contain a wealth of information available from commercial online services and from many sources on the World Wide Web Hypermedia – consist of hyperlinked pages of multimedia
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Hypermedia Database
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Data Warehouse Definition:
Large database that stores data that have been extracted from the various operational, external, and other databases of an organization
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Data Warehouse System
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Data Mart Definition: Databases that hold subsets of data from a data warehouse that focus on specific aspects of a company, such as a department or a business process
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Data Warehouse & Data Marts
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Data Mining Definition:
Analyzing the data in a data warehouse to reveal hidden patterns and trends in historical business activity
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Data Mining
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Data Mining Uses Perform “market-basket analysis” to identify new product bundles. Find root causes to quality or manufacturing problems. Prevent customer attrition and acquire new customers. Cross-sell to existing customers. Profile customers with more accuracy.
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DBMS Software
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Fundamental Database Structures
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Database Structures Hierarchical – relationships between records form a hierarchy or treelike structure Network – data can be accessed by one of several paths because any data element or record can be related to any number of other data elements
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Database Development Enterprise-wide database development is usually controlled by database administrators (DBA) Data dictionary – catalog or directory containing metadata Metadata – data about data
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Database Development Process
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Knowledge Management
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Hakikat Sistem Informasi Knowledge Management
Manajemen Pengetahuan atau Knowledge Management (KM) merupakan suatu pendekatan yang terencana dan sistematis untuk menjamin penggunaan penuh dasar pengetahuan organisasi, ditambah keahlian, kompetensi, pemikiran, inovasi, dan ide individual potensial untuk menciptakan organisasi yang lebih efisien dan efektif
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Pengetahuan / Knowledge
Pengetahuan dipandang sebagai sebuah komoditi atau sebuah aset intelektual Karakteristik pengetahuan: Penggunaan pengetahuan tidak akan menghabiskannya Perpindahan pengetahuan tidak akan menghilangkannya Pengetahuan itu berlimpah, tetapi kemampuan terbatas untuk menggunakannya Banyak pengetahuan berharga hilang begitu saja
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Dari Data Menjadi Pengetahuan
Data hal yang langsung dapat diamati dan diverifikasi Informasi hal yang dapat mewakili data yang telah dianalisis Pengetahuan hal yang didasarkan atas pengalaman, persepsi, dan pendapat individual
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Jenis dan Bentuk Pengetahuan
Tacit knowledge Pengetahuan yang sulit diartikulasikan, dituliskan dalam kata-kata, teks, maupun gambar Berada di dalam benak orang yang mengetahui Explicit knowledge Pengetahuan yang telah ditangkap dan dinyatakan dalam kata-kata, teks, maupun gambar Telah ada dalam bentuk konkrit/nyata Semakin tacit sebuah pengetahuan, maka semakin berharga pengetahuan tersebut
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Beberapa proses yang digunakan untuk merubah informasi ke knowledge
Perbandingan (How) yang sudah diketahui – belum diketahui Konsekuensi (What) yang seharusnya dikerjakan Koneksi/Hubungan (How) dengan yang lain Diskusi/conversation (What) lain orang berpikir mengenai informasi tersebut.
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What is Knowledge Management “Systems” ?
Social/Structural mechanisms (e.g., mentoring and retreats, etc.) for promoting knowledge sharing. Leading-edge information technologies (e.g., Web-based conferencing) to support KM mechanisms. Knowledge management systems (KMS): the synergy between social/structural mechanisms and latest technologies.
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Classification of Knowledge Management Systems
Knowledge Discovery Systems Knowledge Capture Systems Knowledge Sharing Systems Knowledge Application Systems Artificial Intelligence and Machine Learning technologies play an important part (or role) in the processes of knowledge discovery, knowledge capture, knowledge sharing and knowledge application, enabling the development of KM systems. Although we will not dwell into each of these systems in depth, the concepts and techniques discussed in this unit constitute some of the elements in building these KMS.
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Knowledge Management System Development
SUSTAINABLE COMPETITIVE ADVANTAGE Knowledge Management System Development CONTINUOUS INNOVATION NEW KNOWLEDGE Resident largely in intangible social structures, and this imperfecly imitable and non-substitutable Generates rents and value-added; valuable. Difficult to replicate; hence is rare. Emerges from a sustainable continuous process (organizational learning); hence meets the ex-ante and ex-post limits to competition ORGANIZATION LEARNING EXPLICIT KNOWLEDGE Know – what Know – why Know - how Regulatory assets (copyright, patents, trade remarks Knowledge Technology infrastructure (Group-ware, messaging, Visualization, web browsers, data mining, search & retrieval, push, intelligent agents, collaborative group work, document management) ORGANIZATIONAL KNOWLEDGE MANAGEMENT SYSTEM Articulation internalization KNOWLEDGE WORK (using, finding, packaging & creating knowledge) Organizational infrastructure TACIT KNOWLEDGE Human Resources (employees and other stakeholder) Personal tacit Care - Why Cultural tacit organizational tacit Culture
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Sistem Informasi dengan Suatu Knowledge Management
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Content Creation Tools
Dikaitkan dengan CMS CMS akan menjadi “komoditi” masa depan Perlu adanya standar implementasi dan pemahaman isu usability
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Contoh Software untuk CMS
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Blogs Kependekan dari web log
Merupakan bentuk konten personal di Internet Semacam diari terbuka Secara periodik diupdate dan dapat diakses bebas Kini tidak hanya bersifat personal, tetapi lebih luas
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Contoh Blog
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Groupware & Collaboration Tools
Groupware mewakili software yang membantu kelompok kerja/kolega terhubung ke jaringan komunikasi untuk mengelola aktifitas mereka Operasi yang didukung antara lain: Penjadwalan rapat dan alokasi sumberdaya Perlindungan password untuk dokumen Enewsletter Distribusi file
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Wikis Software berbasis web yang mendukung konsep pengeditan terbuka, yang memungkinkan banyak user untuk membuat dan mengedit konten melalui website Contoh: Wikipedia
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Knowledge Repository Gudang berbasis komputer yang bersifat online untuk menyimpan kepakaran, pengetahuan, pengalaman, dan dokumentasi tentang suatu domain kepakaran tertentu Disebut juga experience bases atau corporate memories Berisi koleksi pasif () maupun koleksi aktif ()
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Expert System Development
Sistem Pakar dan Knowledge The Expert System Knowledge Base User Workstation Expert Advice Interface Programs Inference Engine Program Expert System Development Engineering Acquisition Expert and/or Knowledge Engineer 43
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PROBLEM DOMAIN MODEL SISTEM PAKAR
PEMAKAI DEVELOPMENT ENGINE EXPERT & KNOWLEDGE ENGINEER INFERENCE USER INTERFACE KNOWLEDGE BASE
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