12 Chapter Hiring, Training, and Evaluating Employees Introduction to MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Learning Objectives Jelaskan perencanaan sumber daya manusia oleh perusahaan. Bedakan di antara jenis konpensasi yang perusahaan tawarkan kepada karyawan. Uraikan bagaimana perusahaan membangun ketrampilan karyawannya Jelaskan bagaimana capaian karyawan yang dapat dievaluasi. MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
The Key to a Firm’s Performance Human Resources Selecting the best people for the job. Hiring Developing the necessary skills of employees to do the job. Training Form a team of employees with the right background, training and guidance. Firm's Value Establishing a formal process to recognize (and ultimately reward) those employees who performed well, while offering suggested improvements for other employees. Evaluation MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Human Resource Planning Aktivitas perencanaan untuk memuaskan kebutuhan perusahaan atas pekerja. Ada 3 Tugas: Forecasting staffing needs. Job analysis. Recruiting. MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Human Resource Planning Forecasting Staffing Needs Job Analysis Recruitment Selection MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Forecasting Staffing Needs Menentukan jumlah yang tepat atas kualifikasi orang-orang dan dimana mereka dibutuhkan. Ada tiga peristiwa yang disyaratkan atas perkiraan tersebut: Firm expansion. Pengunduran diri/Retirement. Temporary increase in production. MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Job Analysis Analisis yang digunakan untukmenentukan tugas dan surat keprcayaan yang diperlukan untuk posisi tertentu. Hasil Job Analysis adalah: Job specification Identifikasi berbagai ketrampilan yang diperlukan, ciri atau atribut untuk kesuksesan performance sebuah pekerjaan tertentu Job description Uraian Tugas dan Tanggung Jawab posisi pekerjaan (job position) MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Recruitment Meliputi pencarian dan menarik individu yang berkualitas yang dapat dipilih. Internal vs external recruiting: Internal Recruit people within the firm. External Recruit people outside the firm. MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Recruitment Screening Process 50 applicants 10 applicants 3 applicants 1 applicant Assess applications. Interview applicants. Contact references. Employment test (optional). MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Business Online: Test Samples Employment Testing Satu dari kebanyakan wilayah tugas MSDM/Human Resource Management. Katagori umum: Keserasian/Aptitude Psychomotor Job Knowledge Kecakapan/Proficiency Minat/Interest Psychological Polygraph Drug Business Online: Test Samples What’s next? MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Seven Methods of Compensation Salaries and wages Stock options Commissions Bonuses Profit sharing Employee benefits Penghasilan Tambahan/ Perquisites Which one is right for your firm? MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Skills Development Technical Decision Making Customer Service Safety Human Relations Skills MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Employee Evaluations Should Menjadi bagian oleh kriteria yang relevan untuk masing-masing posisi pekerjaan. Provide feedback. Provide direction. Indicate strengths and weaknesses. Determine a raise or promotion. Consider objective versus subjective criteria. MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Development of Evaluation Fairness Mengapa : Menunjukkan kejujuran pekerja dan kepuasan sebuah legal guidelines. Komunikasi tanggung jawab pekerjaan Informasikan pekerja tentang inefisiensi. Employee evaluation Gunakan konsistensi diantara pekerja MultiMedia by Stephen M. Peters 2001 South-Western College Publishing