DOS DEV. STAGE 4 Steps To Run DOS Dealer Operational Standard TFT DOS TO PIC DEALER BATCH 1 5 Dealer Samarinda + 4 Tenggarong 2 Sangatta 20, 22, & 24.

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Transcript presentasi:

DOS DEV. STAGE 4 Steps To Run DOS

Dealer Operational Standard TFT DOS TO PIC DEALER BATCH 1 5 Dealer Samarinda + 4 Tenggarong 2 Sangatta 20, 22, & 24 Mei 2017 Location : Balikpapan Total Peserta : 11 orang Hasil Post Test 100% Lulus

Dealer Operational Standard TFT DOS TO PIC DEALER BATCH 2 5 Dealer Kaltim + Kaltara 11, dan 12 Juli 2017 Location : Balikpapan Total Peserta : 5 orang Hasil Post Test 100% Lulus

Dealer Operational Standard TRAINING PIC DEALER TO ALL FLP DEALER AREA KALTIM, KALTARA

JenisNama Dealer Training MD to D Training D to Tim Lulus Training Self Assestment + Pengamatan H1 Self Assestment + Pengamatan H2 Result PremisesProcessPeoplePremisesProcessPeopleNilaiKategori H123 Astra Motor Samarinda 1 √√Lulus56.00%69.00%95.70% 73.57%Gold H123 Astra Motor Samarinda 2 √√Lulus48.80%65.00%93.81% 69.20%Silver H123Astra Motor Sangatta√√Lulus28.40%62.00%69.42% 53.27%Silver H123 Astra Motor Tenggarong √√Lulus61.80%61.00%68.18% 63.66%Silver H123ATJ Tenggarong√√Lulus-3.80%62.00%69.40%51.00%56.50%80.00%52.52%Silver H1Daya Samarinda√√Lulus13.10%57.00%87.01% 52.37%Silver H1Daya Sangata√√Lulus-19.20%49.00%86.36% 38.72%Bronze H123NSS Samarinda√√Lulus40.30%53.00%88.76%14.00%61.80%75.00%51.77%Silver H123Plaza Motor√√Lulus53.20%47.00%88.96%20.00%59.40%81.40%58.33%Silver H123Sempurna Jaya√√Lulus40.40%47.00%65.22%29.00%62.90%80.00%54.09%Silver H123TDM Samarinda√√Lulus42.20%66.00%84.42%-12.00%58.00%88.70%54.55%Silver H1TDM Tenggarong√√Lulus24.30%42.00%56.08% 40.79%Bronze Dealer Operational Standard’ SELF ASSESMENT DEALER SELF ASSESMENT DEALER REPORT : SMD, SGT, TGR

DOS DEV. STAGE 4 Steps To Run DOS

Maping And Development Stage -Audit position dealer (Aug 2017 ) : Mistery Shopper & Audit Current Condition - Audit position evaluation to dealer (Maks. Week 1 Sept 2017) - PICA DEALER Implementation, Coaching & Consultating (Sept – Oct 2017) MAPPING & DEVELOPMENT STAGE IMPROVEMENT & MONITORING STAGE SERTIFICATION & ROLE MODEL STAGE - Sertification & Awarding (2018) - Role Model (2018) -Monitoring PICA Implementation (Sept – Oct 2017) - Mistery Guest & Caller ( Nov 2018) - Audit After Improvement (Nov 2017)