Copywriter’s note: Welcome to the Cosy Remote Access slides Please note that these are “standard slides” to be used as a basis for your presentation. Treat them as an arsenal to choose from when putting together your presentation. Feel free to remove slides, add information, translate and localize according to your target audience. Need to distribute this PowerPoint to customers via ? Save it as PDF (decreases file size and avoids unwanted alterations). Anything you think is missing or wrong? Contact the responsible product manager or the eWON Marketing team. Good luck!

Cosy - Remote Access Stop traveling on-site for support! eWON Marketing V1.4

Multi-network connectivity within fieldbus and industrial Ethernet Communication solutions within CAN, safety and automotive Remote access and management of industrial equipment Introduction to HMS What we do – Our products

Field: Industrial communication Operations in 13 countries Distributors in more than 50 countries Headquartered in Halmstad, Sweden Founded 1988 More than 4 million products installed +500 employees Listed on NASDAQ-OMX Nordic Exchange Turnover: 119 MEUR (2017) Halmstad/Gothenburg Sweden (HQ) Beijing China Yokohama Japan Chicago/Pittsburgh/Boston USA Milan Italy Mulhouse France Karlsruhe/Ravensburg Germany Distributors Pune India Coventry UK Basel Switzerland Americas: 22% Europe: 60% Asia: 18% Nivelles Belgium Barcelona Spain Vantaa Finland Introduction to HMS Our World – Connecting Devices

Use Cases Troubleshoot and program PLCs remotely View and control your remote HMIs Connect to a web camera for assistance Support field technicians for commissioning Typical customer: Machine builder Remote Access

Background Support involves still a lot of travelling and waste 63 % = routine check or no problem (source: Arc Advisory Group) Cost of unnecessary maintenance is comparable to the plant profit (source: Dow Chemicals) Maintenance budget can be up to 2/3 of annual net profit (source: DuPont)

IIoT Barriers & Challenges Current solutions not acceptable by customer IT: 1.Computer software package (such as local PC, software license cost, access to customer network) 2.Customer VPN (Need credential, rarely available when needed, security & liability) IT vs OT, Firewall, IT involvement, security, performance → Still a lot of traveling (cost) and frustration to connect!

Reminder: Intervention costs Out of the pocket costs for a short visit*Cost Travel to local airport15 € Airfare538 € Rental Car 3-days150 € Hotel 2 nights250 € Living Expenses200 € Parking 3-days24 € Total1.177 € eWON COSY< 450 € *Engineer cost not included! ROI < 1 month Immediate paid back after first visit avoided!

Moving from a reactive support to a proactive service Cut travel costs Improve responsiveness Reduce impact of emergencies Optimize engineers’ workload Maximize machine uptime and productivity

Cosy 131 How does it work?

Key advantages for acceptance from IT team How it is secure? Wizard Config. Firewall Friendly Secure VPN Connectivity Customer keeps control Lan Segreg. & 1:1 NAT Connection audit trail

Firewall friendly Key advantages for acceptance from IT team Network requirement: https (443) or UDP (1194) Back-up optional WiFi or 3G modem if LAN not available

Secure VPN connectivity/LAN Segregation Firewall friendly (outbound) Encrypted VPN (2048 bits) either in TCP or UDP Reach only the devices you need (LAN segregation) No access to the factory network Maintain local VPN control with the I/O key No monthly fees

Customer keeps control! VPN access can be controlled with an external key switch Connect the switch to the Digital Input of the Cosy 131 This will increase the end-user’s acceptance of the remote access solution Key acceptance for end-user

2-factor authentication Allows to reinforce login into TalK2M and add a key that change for each login. If 2FA activated in T2M Accounts parameters, After regular of Login/Password inside any account… … a second windows Pops up, requiring SMS key SMS will be sent by T2M up to two phones

Connection Audit Trail Who’s connecting, when, at what time and how long is important information to log and store Several logs are available: Audit logs (here on the right) Connection logs

Notifications SMS and notifications based on DI1 and DI2 New Dedicated Wizard : DI Config Remote Access Control using DI1 Moved from Internet Wizard to DI Config Wizard ONOFF PLC

Real-life example Warning signal to prevent machine stoppage

New GUI …now on the Cosy!

Cosy Family LAN / WAN USB WIFI EC61330EC6133D EC61333C EC61333G (EU) 4G 3G

Talk2M: Powerful and scalable infrastructure Multiple servers - maximum business continuity First rate monitoring – 24/7/365 Start small or large, and grow from there

eWON M2Web Use your smartphone/tablet to remote access HMIs, PLCs, drives & more. We support: Web servers VNC RDP From your iPad, iPhone or any Android device Anywhere, anytime, any device No software, no apps Just an internet browser How do I connect ?

Talk2M – Trusted ALL over the world! eWONs connected Talk2M servers Thanks to

Number of countries you can find eWON Number of eWON’s connected Marriages saved million Secure VPN connections 23 Worldwide Data centers talk2m-live.ewon.biz

Security Test Audit Report Talk2M security environment is regularly tested to ensure a high security level to our platform, and so ensuring the strongest security posture to our customers. admeritia GmbH has performed and completed penetration tests of the remote connectivity service Talk2M with targets of the cloud based infrastructure. admeritia GmbH It included testing of all servers and services used on Talk2M: M2Web, eCatcher, VPN Servers, etc. As a result, the STAR ( S ecurity T est A udit R eport) certificate has been rewarded.

Security Audit Certificate eWON Talk2M Infrastructure The PDF version of the Security Audit Certificate can be downloaded from

ISO The scope of the Information Security Management System is specific to the roles and responsibilities performed by the staff in HMS SA, located in Belgium Focused on people executing sensitive actions in relation to Talk2M, in accordance to the HMS Industrial Networks SA ISMS statement of applicability. Practically, Talk2M ISMS is defined by : Fine-tuned, risk driven, security process and security controls. Identify vulnerabilities Predict security threads Limit business impact on security breaches As a result, HMS has been ISO approved certified. Approved

ISO Certificate eWON Talk2M Infrastructure The PDF version of the ISO Certificate can be downloaded from

Cosy 131 Key Selling Points

Key Selling points 1.Global Talk2M service – Free 2.Secure and well accepted by customers (IT) 3.Easy to install (No need IT Guru) 4.Proven with major PLC manufacturers Secure & Gain customer acceptance

Help you with deployment Quick start guide – step FAQ - help IT people understand eWON Connection checker - verify network compatibility Additional Security resource for end customer IT teams Talk2M enhanced security features: User Management (Enhanced Password Rules, Dual factors authentication) Device Management (LAN configuration & Firewalling) Talk2M Connection report for traceability Continuous Security Improvements Resources available

Cosy131 standard on each machines to save cost during warranty period MAAC Machinery Save 70% of support cost & travels Easy to setup and deploy at customer with no impact to customer IT network Immediate assistance to customer Thiele Technologies More customer productivity – the machine issues are resolved in 2.5 hours vs. 2 days. Huge savings to Thiele’s customers (150 trips x $5,000 per trip = $750,000 cost savings). Priceless goodwill at the customer end ABB Robotics Added value remote services to robots Reduce robots MTBF More references at:

Thousands of machine builders use Cosy Packaging Food beverage Metal fabrication HVAC … Application examples from all over the World

More information For more information about eWON Cosy, please visit our website: Remote Access Solution - Cosy 131 Other Remote Solutions from eWON: Website Brochure Datasheet Success Stories Video’s Dummies book

Thank you & enjoy Cosy 131