Pertemuan Tahunan Ketiga 2002, Indonesia Digital Library Network Perpustakaan Digital dalam Organisasi Bisnis Oleh: Ir. Noerrachman Saleh, PMP. Konsultan - Astragraphia Savoy Homann Hotel Bandung, 12 April 2002

The New Economy Companies need fundamentally new strategies for the new economy…The new economy is a knowledge economy and the key assets of every firm become intellectual assets. Don Tapscott, Digital Economy

Corporate Issues  Information overload or “infoglut”  Low ROI on intellectual capital  Globalisation and geographical dispersion  Shrinking product cycles and response times  Customer relationships  Resource shortages and staff turnover  Moving to a service economy

Knowledge Cycle SocialisationExternalisation CombinationInternalisation Tacit Explicit PresenceCapturing LearningAccessibility Source: Ikujiro Nonaka, 1995.

Konsep Penyimpanan Pengetahuan Katalog (Basisdata) Koleksi Dokumen / Buku MetadataFull-text Koleksi Dokumen / Buku

Perpustakaan dari Masa ke Masa Perpustakaan Tradisional Perpustakaan Semi Modern Perpustakaan Modern Perpustakaan Digital Kumpulan koleksi buku Tidak dilakukan kataloging Kataloging (indexing) dilakukan secara manual Kataloging dengan bantuan komputer Koleksi tidak hanya dalam bentuk kertas, namun juga dalam bentuk file digital Perpustakaan Virtual Seluruh koleksinya dalam bentuk digital (e-document) Diakses melalui Internet

Electronic Document Management System Capture Revise / annotate Route / notify Approve Workflow Services Library Services Library Services Document Services Authoring & Access Distribution Check-in Check-out Version Tracking Access Control Archiving Replication Foldering Indexing Content Searching Summarise Image capture and viewing Integration with Desktop Tools COLD data capture WWW Access Printing Links to Electronic mail Digital Library

Kendala Perpustakaan Digital

Reasons for Failure Source: KPMG Consulting, 2000

Strategi Manajemen Pengetahuan  The aim of any KM strategy is to set out clearly activities necessary to integrate knowledge management into the business process Business Process KM

Keselarasan Strategi Corporate Strategy Information Technology Strategy Document Strategy Knowledge Management Strategy Align

Penyimpanan Pengetahuan Sumber: Survey of 400 Executives by Delphi 1997 Paper Document 24% Tacit 42% Explicit58% Document 46% Database 12%

Corporate Knowledge residing in Documents Gartner ‘99 Percent Knowledge Percent Respondents 67% mean score

Tentang Dokumen “In the digital age, knowledge is our lifeblood. And documents are the DNA of knowledge.” Rick Thoman, president and CEO XEROX

Startegi Dokumen  Organisation Objectives  Documents  Processes  Policy  Implementation Strategy

Aspek Dokumen  Definition of Business Critical Document Types  Identification & Classification of Document Types  Descriptive information required for each Document Type  Retention Schedules for each document type  Off-site/On-site/Shared

Kebijakan Dokumen  Formal Policy relating to the management and storage of paper & electronic documents  Legal Requirements for document management  Data Protection Act  Legal Admissibility of documents  Proposed Freedom of Information Act  Copyright issues  Financial responsibilities  Document Presentation (fonts, design, headers etc.)

Knowledge Sharing Project Approach Vision, Strategy, Values Measurements Change Management Evaluation Incentives Technology Business Work Practice, Process

Kesimpulan dan Penutup Noerrachman Saleh, Ir., PMP. Konsultan Dokumen - Astragraphia Astragraphia - Document Consulting and Integrated Solution Jl. Kramat Raya 43 Jakarta Ph. (021) Fax (021) Terimakasih atas perhatian anda