Diyah Hayu Rahmitasari, SIP, M.Comms Hubungan Karyawan Diyah Hayu Rahmitasari, SIP, M.Comms

Apa itu Hubungan Karyawan?

Employee relations is a study of the rules, regulations and agreements by which employees are managed both as individuals and as a collective group, the priority given to the individual as opposed to the collective relationship varying from company to company depending upon the values of management. As such it is concerned with how to gain people’s commitment to the achievement of an organization’s business goals and objectives in a number of different situations ... (Gennard & Judge cited in Leat, 2007, p. 6)

Apa yang diharapkan dari suatu hubungan karyawan? Employer Kepercayaan (Trust) Kesetiaan (Loyalty) Kejujuran (Honesty) Keberlanjutan (Continuity) Employee Partisipasi/Keikutsertaan (Participation) Penghargaan (Reward) Kepuasan (Satisfaction) Kepastian (Certainty) Success

Tujuan akhir dari hubungan karyawan adalah untuk MEMBENTUK dan MENJAGA hubungan yang MENGUNTUNGKAN bagi KEDUA BELAH PIHAK (antara perusahaan/organisasi dengan karyawan-karyawannya, yang menentukan KESUKSESAN perusahaan/organisasi tersebut (Broom, 2009, p.233)

Kenapa Hubungan Karyawan itu penting? Karyawan adalah aset utama perusahaan Karyawan adalah pilar pertama citra dan kinerja perusahaan

Tipe-tipe Karyawan Senior managers First-line supervisors Staff and line employees Woman and minority workers Union laborers Per diem employees (buruh harian) Contract workers Etc

Hak Kewajiban Gaji yang sesuai dengan standar hidup atau UMR Perlindungan keselamatan kerja dan asuransi kesehatan  wajib ditunjukkan dengan gamblang oleh PR Tunjangan keluarga dan tunjangan-tunjangan lainnya Mendapatkan dukungan dari organisasi buruh Bekerja sesuai standar, platform, atau target perusahaan Mendukung visi dan misi perusahaan Mengikuti ketentuan organisasi dan/atau ketentuan pemerintah yang memengaruhi organisasi terkait persoalan lingkungan, jam kerja, dll

Kondisi yang tidak ideal Dominasi Hegemoni Deviasi

Bitter Truths In Pakistan, for example, children sew Nike soccer balls for $0.60 a day, while “in China, new workers are illegally forced to pay one month’s salary as a “deposit” which is forfeited if they do not work for a whole year” (Lormand, n.d.) In 2010, at least 13 Foxconn employees in China died in apparent suicides, which activists blamed on tough working conditions, prompting calls for better treatment of staff.

Organisasi Buruh ILO (International Labour Organisation) was founded in 1919 saat akhir perang dunia I Berdasarkan asumsi bahwa kedamaian dunia hanya bisa diraih dengan berdasar pada keadilan sosial Serikat buruh di Indonesia: Serikat Buruh Sejahtera Indonesia (SBSI), Serikat Pekerja Seluruh Indonesia (SPSI), dll

Perlindungan Buruh Regulation of the hours of work including the establishment of a maximum working day and week; Regulation of labour supply, prevention of unemployment and provision of an adequate living wage; Protection of the worker against sickness, disease and injury arising out of his employment; Protection of children, young persons and women; Provision for old age and injury, protection of the interests of workers when employed in countries other than their own; Recognition of the principle of equal remuneration for work of equal value; Recognition of the principle of freedom of association; Organization of vocational and technical education, and other measures.

Bahan Bacaan Anggoro, M. L. (2005). Teori profesi kehumasan serta aplikasinya di Indonesia. Jakarta, Indonesia: PT Bumi Aksara. Blyton, P., & Turnbull, P. (2004). The dynamics of employee relations (3rd Ed). London, England: Palgrave Macmillan. Center, A. H., & Jackson, P. (1995). Public relations practices: Managerial case studies and problem (5th Ed). New Jersey, NJ: Prentice Hall. Cutlip, S. M., Center, A. H., & Broom, G. M. (2000). Effective public relations: Merancang dan melaksanakan kegiatan kehumasan dengan sukses (8th ed). Jakarta, Indonesia: Indeks Kelompok Gramedia. Green, B. T., & Knippen, J.T. (1999). Breaking the barrier to upward communication: Strategies and skills for employees, managers and the HR specialists. Wesport, CT: Greenwood Publishing Group.

Bahan Bacaan Grunig, J. E. (1992). Excellence in public relations and communication management. New Jersey, NJ: Lewrence Earlbaum Associates Inc. Harrison, K. (2011). Strategic public relations: A practical guide to success. South Yarra, Australia: Palgrave Macmillan. Jefkins, F. (2002). Public relations (5th Ed). Jakarta, Indonesia: Erlangga. Leat, M. (2007). Exploring employee relations (2nd Ed). Burlington, MA: Butterworth-Heinemann. Mathis, R. L., & Jackson, J. H. (2006). Human resource management. Jakarta, Indonesia: Salemba Empat.

Bahan Bacaan McCabe, D. (2007). Power at work: How employees reproduce the corporate machine. New York, NY: Routledge. Moore, H. F. (2004). Humas: Membangun citra dengan komunikasi. Bandung, Indonesia: PT Remaja Rosdakarya. Morgan, G. (2006). Images of organization. California, CA: Sage Publication. Leadingham, J. A., & Bruning, S. D. (2000). Public relations as relationship management. New Jersey, NJ: Lawrence Erlbaum Associates Inc. Seitel, F. P. (2011). The practice of public relations. New Jersey, NJ: Prentice hall.