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MENYEDIAKAN LAYANAN RECEPTION
MENGURAIAKAN TATA CARA MENDAFTAR KAN TAMU Created by Julie
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Front Office Department
Berdasarkan Keputusan Menteri Pariwisata Pos dan Telekomunikasi No : 037/PW.304/MPPT-86 tentang pemasaran usaha dan penggolongan hotel, bahwa yang di maksud dengan hotel : Berdasarkan defenisi tersebut dapat di uraikan menjadi 5 gambaran Hotel : is a kind of accomodation Hotel is managed comercial management Hotel is offer for public Hotel is provide F & B service Hotel should give / do service for guest
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Cont’d Store Front Office Engineering Hotel Housekeeping Security
F & B Purchasing Accounting Personnel / HRD Marketing
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Structure Organization
Front Office Manager Reservation Section Assistant FOM Reception Section Information Section Telephone Operator F O Cashier Porter Service
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Thank You !
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Hotel Suatujenis akomodasi yang mempergunakan sebagian atau seluruh bangunan untuk menyediakan jasa penginapan, makan dan minum serta jasa lainnya bagi umum, yang di kelola secara komersial
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Front Office Department
One of hotel department which responsible to sold room by reservation then register by reception and room assigning for guest
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