Present by Firman Koma Febdilan,S.pd.,M.M.  Manajemen  Hotel  Structure  Advantage  Purpose.

Presentasi berjudul: "Present by Firman Koma Febdilan,S.pd.,M.M.  Manajemen  Hotel  Structure  Advantage  Purpose."— Transcript presentasi:

1 Present by Firman Koma Febdilan,S.pd.,M.M

2  Manajemen  Hotel  Structure  Advantage  Purpose

3 Profit centre 1. Front office 2. Food and beverage Service centre 1. Housekeeping 2. Accounting 3. Enginnering 4. Marketing & personalia

4  Information  Cashier ( customer complain, guest needs,request)  Operator  Reservation

5  Duty manager - Authorities - Obligation - Responsibility like : 1. guest connecting 2. cordinator with the other department - Inspection

6  Function  Duty and responsibility Assistant front office manager  Function  Duty and reponsibilty

7 1. Function 2. Duty and responsibility

8 1. Function 2. Duty and responsibility

9  Function  Duty and responsibility

10  Function  Duty and responsibility

11  Function  Duty and responsibility

12  Function  Duty and responsibility

13  front office is the most important part in the hotel. good or bad ratings guests arrived depending on how to overcome these problems. For, maintain the good name of the hotel

14  Thanks for attention  And see u next week