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MATERI 11 PERILAKU ORGANISASI
BUDAYA PERUSAHAAN
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ASOSIASI CULTURE Observed behavioral regularities Group norms
Espoused values Formal philosophy
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ASOSIASI CULTURE Rules of the game Climate Embedded skills
Habits of thinking and mental models
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DEFINISI FORMAL BUDAYA
A pattern of shared basic assumptions that the group learned as it solved its problem of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems.
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MANFAAT MEMPELAJARI BUDAYA
Memahami perilaku anggota organisasi Membangun organisasi yang lebih effektif Tool for managing across national and ethnics boundaries A primary source of resistance to change Determine company image
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LEVEL BUDAYA PERUSAHAAN
ARTIFACTS ESPOUSED VALUES BASIC UNDERLYING ASSUMPTIONS
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ARTIFACTS Physical Environment Technology Language Style in Clothing
Myths & Stories Observable Rituals and Ceremonies
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ESPOUSED VALUES Misi Visi Strategies Corporate aims / Goals Motto
Philosophies Basic mentality
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ASTRA ESPOUSED VALUES CORPORATE AIM : “ Prosper with the Nation”
MOTTO : “Per Aspera Ad Astra” (Work hard to reach the star) CORPORATE PHILOSOPHY : (Catur Dharma) To be an asset to the Nation To provide the best service to our customers To respect the individual and develop teamwork To continually strive for excellence
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ASTRA BASIC MENTALITIES
Fokus pada pelanggan Fokus pada PDCA Fokus pada Fakta & Data Fokus pada kerjasama Fokus pada keunggulan
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BASIC UNDERLYING ASSUMPTIONS
Himpunan pandangan, pendapat, dugaan dan keyakinan yang dimiliki anggota perusahaan, baik tentang diri mereka, lingkungan, maupun hal-hal yang dijumpai dalam pekerjaannya. Tiga Tingkatan : - Dugaan / Anggapan - Kesimpulan - Keyakinan
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PROSES TERBENTUKNYA BASIC ASSUMPTIONS
Terbentuk melalui proses atribusi melalui : Pengalaman Langsung Pengamatan Perenungan atau Pemikiran terhadap berbagai asfek kehidupan berorganisasi.
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BASIC ASSUMPTIONS & ESPOUSED VALUES
Basic Assumptions adalah dasar dari espoused values. Assumptions about mission and strategy Assumptions about operational goals Assumptions about means Assumptions about Criteria for measuring results.
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DIMENSI BASIC ASSUMPTIONS
The nature of reality and truth The nature of time The nature of space The nature of human nature The nature of human activity The nature of human relationships
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ASUMSI REALITAS & KEBENARAN
England (1975) : Moralism-Pragmatism Scale : Moralisme Rationalisme Empirisme Positivisme
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ASUMSI WAKTU Basic Time Orientation Monochronic and Polychronic Time
Planning Time and Development Time Discretionary Time Horizons
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ASUMSI RUANG Distance and Relative Placement The Symbolics of Space
Body Language
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DISTANCE Intimacy Distance Personal Distance Social Distance
Public Distance
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ASUMSI HUMAN NATURE Abraham Maslow (1954) : Hirarki Kebutuhan Manusia
Mc Gregor (1960) : Teori X dan Teori Y
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ASUMSI HUMAN ACTIVITY The Doing Orientation The Being Orientation
The Being-in-Becoming Orientation
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ASUMSI HUMAN RELATIONSHIPS
Individualism and Groupism Participation and Involvement
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LANGKAH MEMBANGUN THE WINNING CULTURE
STRATEGI : Merumuskan Budaya STRATEGI : Merumuskan Kekuatan Pengaruh. TAKTIK : Memulai perubahan TAKTIK : Mempraktekkan & Mengamalkan.
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MERUMUSKAN BUDAYA Bagaimana budaya saat ini Bagaimana budaya mendatang
Bagaimana anggota diorganisasikan saat ini Bagaimana anggota diorganisasikan mendatang Bagaimana lingkungan eksternal saat ini Bagaimana lingkungan eksternal mendatang
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NILAI-NILAI UTAMA BUDAYA UNGGUL
Asas Tujuan Asas Konsensus Asas Keunggulan Asas Kesatuan Asas Prestasi Asas Empirisme Asas Keakraban Asas Integritas
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MERUMUSKAN KEKUATAN PENGARUH
Produk Pelanggan Persaingan Dinamika Teknologi Peraturan
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MEMULAI PERUBAHAN KEPEMIMPINAN TRANSFORMASIONAL PROGRAM PELATIHAN
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EVALUASI PERUBAHAN BUDAYA
Reaksi Afektif Proses Belajar Perubahan Perilaku Perubahan Performansi
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HAKEKAT BUDAYA PERUSAHAAN
Budaya suatu perusahaan mengalami evolusi (siklus hidup organisasi) Aktor utama yang berperan : Founders / leaders. Learning organization
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LEARNING ORGANIZATION
Learning process in organization Tujuan : Membangkitkan antusiasme (keinginan) seluruh karyawan untuk belajar. Dimensi yang dipelajari - pengetahuan, keterampilan, nilai-nilai dan perilaku- yang dapat meningkatkan efektivitas organisasi. Sifat : Everlasting !
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