Bab 1 Pendahuluan.

Presentasi berjudul: "Bab 1 Pendahuluan."— Transcript presentasi:

1 Bab 1 Pendahuluan

2 Fungsi Operasi Operasi sebagai sebuah proses transformation
Operations sebagai sebuah fungsi dasar Operations sebagai core teknis

3 Operasi sebagai sebuah Proses Transformasi
INPUT Material Mesin Tenaga Kerja Manajement Modal

4 Operasi sebagai sebuah Proses Transformasi
INPUT Material Mesin Tenaga Kerja Manajement Modal PROSES TRANSFORMATION

5 Operasi sebagai sebuah Proses Transformasi
INPUT Material Mesin Tenaga Kerja Manajement Modal OUTPUT Barang2 Servis PROSES TRANSFORMATION

6 Operasi sebagai sebuah Proses Transformasi
Feedback INPUT Material Mesin Tenaga Kerja Manajement Modal OUTPUT Barang2 Servis PROSES TRANSFORMATION

7 Proses Transformasi Physical (manufacturing)
Locational (transportation/warehouse) Exchange (retail) Physiological (health care) Psychological (entertainment) Informational (communications)

8 Operasi sebagai core teknik

9 Operasi sebagai core teknik
Finance/Accounting Human Resources Marketing Suppliers

10 Sejarah Manajemen Operasi
Revolusi Industri Manajemen Ilmiah Human Relations Revolusi Kualitas Globalisasi Revolusi Informasi/Internet

11 Historical Events in OM
Industrial Revolution Steam engine 1769 James Watt Division of labor 1776 Adam Smith Interchangeable parts 1790 Eli Whitney Scientific Management Principles 1911 Frederick W. Taylor Time and motion studies 1911 Frank & Lillian Gilbreth Activity scheduling chart 1912 Henry Gant Moving assembly line 1913 Henry Ford

12 Historical Events in OM
Human Relations Hawthorne studies 1930 Elton Mayo Motivation theories 1940s Abraham Maslow 1950s Frederick Hertzberg 1960s Douglas McGregor Management Science Linear programming 1947 George Dantzig Digital computer 1951 Remington Rand Simulation, PERT/CPM, 1950s Operations research Waiting line theory groups MRP 1960s Joseph Orlicky, IBM

13 Historical Events in OM
Quality Revolution JIT 1970s Taiichi Ohno, Toyota TQM 1980s W. Edwards Deming, Joseph Juran, et. al. Strategy and operations Skinner, Hayes Reengineering 1990s Hammer, Champy World Trade Organization 1990s Numerous countries and companies Globalization European Union and 1970s IBM and others other trade agreements EDI, EFT, CIM 1980s

14 Historical Events in OM
Information Age/ Internet Revolution Internet, WWW, ERP 1990s ARPANET, Tim Supply chain Berners-Lee, SAP, i2 management, Technologies, ORACLE, E-commerce PeopleSoft, Amazon, Yahoo, eBay, and others

15 Rantai Nilai baru (a) Traditional Value Chain
Manufacturer Wholesaler/ distributor Retailer Consumer Infomediary E-Retailer Aggregator Portal (a) Traditional Value Chain (b) Intermediaries Eliminated (Deintermediation) (b) New Intermediaries Introduced (Reintermediation)

16 Integrasi Rantai Nilai
Manufacturer Supplier Customer Flow of information (customer order) Flow of product (order fulfillment)

17 Tipe B2B Transaksi (a) Electronic Storefront (b) Seller’s Auction
Buyer Seller Buyers Sellers Buyer Buyers Sellers (a) Electronic Storefront (b) Seller’s Auction (c) Buyer’s Auction (d) Exchange or E-Marketplace