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BA 320 Operations Management Pendahuluan Bab 1. BA 320 Operations Management Operasi sebagai sebuah proses transformation Operasi sebagai sebuah proses.

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Presentasi berjudul: "BA 320 Operations Management Pendahuluan Bab 1. BA 320 Operations Management Operasi sebagai sebuah proses transformation Operasi sebagai sebuah proses."— Transcript presentasi:

1 BA 320 Operations Management Pendahuluan Bab 1

2 BA 320 Operations Management Operasi sebagai sebuah proses transformation Operasi sebagai sebuah proses transformation Operations sebagai sebuah fungsi dasar Operations sebagai sebuah fungsi dasar Operations sebagai Operations sebagai core teknis core teknis Fungsi Operasi

3 BA 320 Operations Management Operasi sebagai sebuah Proses Transformasi INPUT Material Mesin Tenaga Kerja Manajement Modal

4 BA 320 Operations Management Operasi sebagai sebuah Proses Transformasi INPUT Material Mesin Tenaga Kerja Manajement Modal PROSES TRANSFORMATION

5 BA 320 Operations Management Operasi sebagai sebuah Proses Transformasi INPUT Material Mesin Tenaga Kerja Manajement Modal OUTPUT Barang2 Servis PROSES TRANSFORMATION

6 BA 320 Operations Management Operasi sebagai sebuah Proses Transformasi Feedback INPUT Material Mesin Tenaga Kerja Manajement Modal OUTPUT Barang2 Servis PROSES TRANSFORMATION

7 BA 320 Operations Management Proses Transformasi Physical(manufacturing) Locational(transportation/warehouse) Exchange(retail) Physiological(health care) Psychological(entertainment) Informational(communications)

8 BA 320 Operations Management Operasi sebagai core teknik

9 BA 320 Operations Management Operasi sebagai core teknik Operasi Finance/Accounting Human Resources Marketing Suppliers

10 BA 320 Operations Management Sejarah Manajemen Operasi Revolusi Industri Manajemen Ilmiah Human Relations Revolusi Kualitas Globalisasi Revolusi Informasi/Internet

11 BA 320 Operations Management Historical Events in OM Industrial Revolution Steam engine1769James Watt Division of labor1776Adam Smith Interchangeable parts1790Eli Whitney Scientific Management Principles1911Frederick W. Taylor Time and motion studies1911Frank & Lillian Gilbreth Activity scheduling chart1912Henry Gant Moving assembly line1913Henry Ford

12 BA 320 Operations Management Historical Events in OM Human Relations Hawthorne studies1930Elton Mayo Motivation theories1940sAbraham Maslow 1950sFrederick Hertzberg 1960sDouglas McGregor Management Science Linear programming1947George Dantzig Digital computer1951Remington Rand Simulation, PERT/CPM, 1950sOperations research Waiting line theory groups MRP1960sJoseph Orlicky, IBM

13 BA 320 Operations Management Historical Events in OM Quality Revolution JIT1970sTaiichi Ohno, Toyota TQM1980sW. Edwards Deming, Joseph Juran, et. al. Strategy and operationsSkinner, Hayes Reengineering1990sHammer, Champy World Trade Organization1990sNumerous countries and companies Globalization European Union and1970sIBM and others other trade agreements EDI, EFT, CIM1980s

14 BA 320 Operations Management Historical Events in OM Information Age/ Internet Revolution Internet, WWW, ERP1990sARPANET, Tim Supply chainBerners-Lee, SAP, i2 management,Technologies, ORACLE, E-commercePeopleSoft, Amazon, Yahoo, eBay, and others

15 BA 320 Operations Management Rantai Nilai baru Manufacturer Wholesaler/ distributor Wholesaler/ distributor Retailer Consumer Infomediary Manufacturer E-Retailer E-Retailer Aggregator Portal Portal Consumer Manufacturer Wholesaler/ distributor Wholesaler/ distributor Retailer Consumer (a) Traditional Value Chain (b) Intermediaries Eliminated (Deintermediation) (b) New Intermediaries Introduced (Reintermediation)

16 BA 320 Operations Management Integrasi Rantai Nilai ManufacturerSupplierCustomer Flow of information (customer order) Flow of product (order fulfillment)

17 BA 320 Operations Management Tipe B2B Transaksi BuyerSeller Buyers Sellers Buyer Sellers BuyersSellers (a) Electronic Storefront(b) Seller’s Auction (c) Buyer’s Auction(d) Exchange or E-Marketplace


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