Hakiki Mahfuzh HOW TO CREATE QUALITY IN EDUCATION
1. Grow up strong will to make quality 2. Open to new philosophy adoption 3. Stop dependence of monitoring 4. Do the job training 5. Breaking the obstruction communication 6. Engage all staffs in doing and reaching quality According to Edward Deming
According to Philip Crosby 1. Zero defect planning 2. Quality team organization 3. Improvement no end 4. Recognition to performance 5. Goal Setting
1. Make “Win-win Solution” 2. Boosting up intrinsic motivation among staff 3. Long term orientation 4. Make strong teamwork According to Slamet
Arcaro mengembangkan konsep roda implementasi TQM dalam dunia pendidikan yang berisi 8 (delapan) unsur yakni: (1) Strategic Planning; (2) Communication; (3) Program measurements; (4) Conflict management; (5) Program Selection; (6) Program implementation; (7) Program validation; dan (8) Standards. Wheel Implementation from Arcaro
Standar mutu sekolah terdiri dari (1) Nilai-nilai dan misi; (2) Tata laksana dan kepemimpinan; (3) Kurikulum; (4) Pengajaran; (5) Penilaian dan Evaluasi; (6) Sumber daya; (7) Layanan pendukung pembelajaran; (8) Komunikasi dan Jalinan Hubungan dengan Pemangku Kepentingan; (9) Kemasyarakatan; dan (10) Peningkatan mutu secara berkelanjutan Standar mutu sekolah diadaptasi dari Council on Accreditation and School Improvement-Southern Association of Colleges and Schools;