Landasan Pengembangan & Implementasi E-Gov Prof. Kudang B. Seminar, PhD Direktur Direktorat Komunikasi dan Sistem Informasi (DKSI) Institut Pertanian Bogor

Impian E-Gov Mempublikasikan informasi vital secara on- line Menyederhanakan dan mengotomasikan proses adminitrasi, manajerial dan transaksional bagi kepentingan masyarakat Membangun interaksi elektronik yang harmonis dengan masyarakat.

Tujuan E-Gov? Penggunaan Teknologi Informasi (TI) dalam penerapan Sistem Informasi (SI) untuk mempromosikan pemerintahan yang lebih efektif dan efisien, memfasilitasi akses layanan informasi dan transaksi dengan akses yang luas dan adil, membentuk pemerintahan yang lebih akuntabel terhadap masyarakat, serta membentuk masyarakat yang berbasis informasi atau pengetahuan ( knowledge-based society).Teknologi Informasi (TI)Sistem Informasi (SI)

Definisi Teknologi Informasi TI) Teknologi informasi (TI) adalah teknologi elektronik untuk akuisisi, pengolahan, penyimpanan, produksi dan distribusi informasi.. (Gunton, 1994) Teknologi Komputer Teknologi Telekomunikasi TI

Performance Control System Data Info Process Data Store BRAINWARE DATAWARE HARDWAREHARDWARE SOFTWARESOFTWARE N E T W A R E Sistem Informasi

Setiap enterprise (organisasi) memiliki bisnis proses spesifik yang selalu akan ditingkatkan kinerjanya untuk merespon tuntutan kepuasan stakeholders dan perkembangan teknologi Karakteristik Organisasi *** Organization that does not evaluate deserves to die ***

Pemerintahan sebagai Enterprise Memiliki visi & misi Mengelola proses bisnis yang kompleks Melibatkan multi-agen (multi-organisasi, multi-kepentingan, multi-disiplin, multi- wilayah, multi-kultur & budaya, multi- sektor, dan multi-strata) dengan multi- interaksi Memiliki kustomer (masyarakat/citizens) Memiliki otonomi & sumberdaya Mempertahankan eksistensi (survival) dalam kompetisi global

Struktur Organisasi Orang dan Kultur Strategi Manajemen Teknologi & Sistem Informasi Bisnis Proses Lingkungan Sosioteknologi

Pemerintahan: Customer-Centric Services Government Customer : Citizens Interaction Linkages Prime Services

Electronic Government (E-Gov): Customer-Centric Services Government Customer : Citizens Electronic Interaction Prime Services Use of IT Apply EDI: G2C, G2B, G2G

Pilar Utama Layanan Pemerintah  (1) pelayanan masyarakat (serving people).  (2) penyejahteraan masyarakat (prospering people),  (3) perlindungan masyarakat (protecting people), dan  (4) pencerdasan masyakat (educating people).

IT Utilization Low High ReengineeringRationalism CurrentConditionAutomation ( Computerization) High Pengembangan E-Gov: Rekayasa Ulang (Reengineering) Proses Bisnis Pemerintahan Business Process Reengineering (BPR )

Arsitektur Fungsional e-Gov. SW: Software HW: Hardware NW: Netware DW: Dataware BW: Brainware

Deskripsi fungsional bisnis pengantar layanan e-government (Accenture 2003).

Disain Sistem Pemerintahan (Wiraatmaja 2006) PORTAL Web Server PC notebook PDA handphone Content Mana- Gement System Fungsi Internal SMS server Sistem Manajemen Layanan Database Layanan DBMS Layanan Kantor Penyedia Informasi & Layanan Kantor Pendukung FTP server server Sistem Manajemen Informasi DBMS Informasi DBMS Fungsi Internal Database Informasi Database Fungsi Internal Organisasi Pendukung Institusi Pendukung

Pengembangan & Penerapan E-Gov Perubahan paradigma pemerintahan Identifikasi kebutuhan prioritas masyarakat Formulasi layanan publik Pengembangan infrastruktur Implementasi & regulasi Internalisasi

Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010

Database Portal of Services Portal Array of Portals Portal Info/Database E-Gov Global Sites E-Gov : Menghubungkan Pemerintah dengan Masyarakat via Portal Internet

E-government serves as a portal focused mainly on access to the public sector; these portals are aimed at citizens (G2C), businesses (G2B), other governments (G2G) and anyone else who are interested in the government and its services. E-gov serves as a portal Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010

Government to Citizens (G2C): 1 Free online tax filing 2 Job search 3 Social security 4 Personal documents (birth and marriage certificates, passport applications, driver license) 5 Immigration services 6 Health and related services 7 Government benefits 8 Student loans 9 Disaster help 10 Other useful information (for sales, weather forecast, recreation) Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010

Government to Business (G2B): 1 Comment on federal regulation 2 Corporation tax 3 Business opportunities 4 Registration of a new company 5 Business laws and regulations 6 Central contractor registration 7 Government auctions and sales 8 Employer ID number 9 Wage reporting 10 Subcontracting opportunities 11 Patents and trademarks filing 12 Export portal Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010

Government to Government (G2G): 1 Federal Pay Tables 2 Grants 3 Background Investigation Application 4 E-Training Initiative for Federal Workers 5 For Sale to Government Buyers 6 FirstGov Search for Federal Agencies 7 Per Diem Rates 8 Employee Directory 9 Federal Personnel-Payroll Changes

SOURCE: Cap Gemini and Ernst & Young (2001) Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010

Mehdi Sagheb-Tehrani (2011). A model of successful factors towards e-government implementation. Electronic Government, An International Journal, Vol. 7, No. 1, 2010 Comparative view of various e-gov websites based upon some KEY CONCEPTS

Impact of E-Gov Implementation A fully implemented e-government can break down bureaucratic barriers and move to a better service level, connection and protection that a government may want and need in every aspect of government’s activity. This provides an opportunity not merely to manage business but also to get wide access to what government is doing or intending to do, and how, and why. Citizens will have the chance to become stable players in the process of determining and making government task (McGinnis, 2003).

Kesimpulan Perencanaan, pembangunan dan pengembagan TI dan SI harus memiliki tujuan yang jelas dan indikator keberhasilan yang terukur bagi individu maupun organisasi (enterprise), sehingga tidak boros, kontraproduktif, dan salah sasaran. Pelayanan masyarakat (kustomer) yang prima dengan berbagai dinamika kultur, budaya, perkembangan teknologi, dan tuntutan global menjadi peluang, tantangan, dan sekaligus target pendayagunaan TI dan SI di masa mendatang

Kontemplasi Teknologi Informasi yang hadir didepan kita haruslah kita syukuri dengan lebih banyak mau berfikir kreatif untuk mendayagunakan TI dalam mewujudkan kinerja individu dan organisasi serta kemanfaatan universal sekaligus memusnahkan kemungkaran dan kebodohan.