MENYEDIAKAN LAYANAN RECEPTION MENGURAIAKAN TATA CARA MENDAFTAR KAN TAMU Created by Julie
Front Office Department Berdasarkan Keputusan Menteri Pariwisata Pos dan Telekomunikasi No : 037/PW.304/MPPT-86 tentang pemasaran usaha dan penggolongan hotel, bahwa yang di maksud dengan hotel : Berdasarkan defenisi tersebut dapat di uraikan menjadi 5 gambaran Hotel : is a kind of accomodation Hotel is managed comercial management Hotel is offer for public Hotel is provide F & B service Hotel should give / do service for guest
Cont’d Store Front Office Engineering Hotel Housekeeping Security F & B Purchasing Accounting Personnel / HRD Marketing
Structure Organization Front Office Manager Reservation Section Assistant FOM Reception Section Information Section Telephone Operator F O Cashier Porter Service
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Hotel Suatujenis akomodasi yang mempergunakan sebagian atau seluruh bangunan untuk menyediakan jasa penginapan, makan dan minum serta jasa lainnya bagi umum, yang di kelola secara komersial
Front Office Department One of hotel department which responsible to sold room by reservation then register by reception and room assigning for guest