Present by Firman Koma Febdilan,S.pd.,M.M
Manajemen Hotel Structure Advantage Purpose
Profit centre 1. Front office 2. Food and beverage Service centre 1. Housekeeping 2. Accounting 3. Enginnering 4. Marketing & personalia
Information Cashier ( customer complain, guest needs,request) Operator Reservation
Duty manager - Authorities - Obligation - Responsibility like : 1. guest connecting 2. cordinator with the other department - Inspection
Function Duty and responsibility Assistant front office manager Function Duty and reponsibilty
1. Function 2. Duty and responsibility
1. Function 2. Duty and responsibility
Function Duty and responsibility
Function Duty and responsibility
Function Duty and responsibility
Function Duty and responsibility
front office is the most important part in the hotel. good or bad ratings guests arrived depending on how to overcome these problems. For, maintain the good name of the hotel
Thanks for attention And see u next week