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OUTSOURCING I. Joko Dewanto FAKULTAS ILMU KOMPUTER UNIVERSITAS ESA UNGGUL.

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Presentasi berjudul: "OUTSOURCING I. Joko Dewanto FAKULTAS ILMU KOMPUTER UNIVERSITAS ESA UNGGUL."— Transcript presentasi:

1 OUTSOURCING I. Joko Dewanto FAKULTAS ILMU KOMPUTER UNIVERSITAS ESA UNGGUL

2 Outsorcing  Outsourcing is the contracting out of a business process, which an organization may have previously performed internally or has a new need for, to an independent organization from which the process is purchased back as a service. Though the practice of purchasing a business function—instead of providing it internally—is a common feature of any modern economy, the term outsourcing became popular in America near the turn of the 21st century. An outsourcing deal may also involve transfer of the employees and assets involved to the outsourcing business partner. [1]contractingbusiness process [1]  The definition of outsourcing includes both foreign or domestic contracting, [2] which may include offshoring, described as “a company taking a function out of their business and relocating it to another country.” [3] [2]offshoring [3]

3 Outsourcing  The opposite of outsourcing is called insourcing, and is sometimes accomplished via vertical integration. However, a business can provide a contract service to another business without necessarily insourcing that business process.insourcingvertical integration  Two organizations may enter into a contractual agreement involving an exchange of services and payments. Outsourcing is said to help firms to perform well in their core competencies and mitigate shortage of skill or expertise in the areas where they want to outsource. [4]exchangeservices payments [4]

4 Reason Outsourcing  Companies outsource to avoid certain types of costs. Among the reasons companies elect to outsource include avoidance of burdensome regulations, high taxes, high energy costs, and unreasonable costs that may be associated with defined benefits in labor union contracts and taxes for government mandated benefits. Perceived or actual gross margin in the short run incentivizes a company to outsource. With reduced short run costs, executive management sees the opportunity for short run profits while the income growth of the consumers base is strained. [2] [2]

5 Implication  Management Process  Quality Services  Language Skills  Security  Qualification of Outsources  Diversification

6 Keuntungan Melakukan Outsorcing  Fokus pada kegiatan inti  Biaya dan Efesiensi Tabungan  Mengurangi overhead  Kontrol Operasional  Staffing Fleksibilitas  Kontinuitas & Manajemen Resiko  Mengembangkan Staf Internal

7 Kerugian Outsorcing  Kehilangan Kontrol Manajerial  Biaya Tersembunyi  Ancaman bagi Keamanan dan Kerahasiaan  Kualitas Masalah  Terikat dengan Keuangan Well Being Perusahaan  Publisitas buruk

8 Mitos Outsorcing  Mitos : Outsourcing akan menyelesaikan semua masalah anda  Mitos : Outsourcing perusahaan akan melakukan lebih baik dari apa yang anda bisa  Mitos : Outsorcing akan menghemat uang anda

9 Studi Kasus Pt. Bank Mayapada saat ini melakukan investasi teknologi informasi untuk mendukung proses mobile banking system, sebenarnya pada saat ini Bank Mayapada telah memiliki sistem perbankannya, hanya saja mengalami permasalah ketika system tersebut akan dilakukan transaksi melalui sistem mobile dan standar integrasi sistem bank international. Manajemen Direksi mengharapkan percepatan implementasi sistem perbankan yang akan dijalankan, tanpa menggnggu pekerjaan core business Pertanyaan : 1.Apakah perlu dilakukan outsorcing ? 2.Jika perlu atau tidak mengapa ? 3.Keuntungan pihak Bank jika melakukan Outsorcing, serta alasannya? 4.Kerugian pihak Bank jika melakukna Outsorcing serta alasannya ?


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