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SPESIFIKASI PRODUK Ulrich-Eppinger hal : 75 - 98.

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Presentasi berjudul: "SPESIFIKASI PRODUK Ulrich-Eppinger hal : 75 - 98."— Transcript presentasi:

1 SPESIFIKASI PRODUK Ulrich-Eppinger hal :

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10 CONTOH SPESIFIKASI KURSI TK No. Metri k Kebutuha nMetrik Kepentinga nSatuan 11Berat total5kg 22 Bahan penunjang untuk menahan bergesernya kursi3List 33Pemilihan desain yang aman5Subj. 44, 21, 22Pemilihan bahan baku4List. 55Dimensi kursi4cm 66Alat untuk merawat5List

11 77, 8Ada fungsi tambahan lain4List 87Ukuran rak4cm 2 98Ukuran laci4cm , 20Disesuaikan dengan ukuran dimensi tubuh anak5cm 1110Ukuran gambar4cm 1211Pemilihan gambar5Subj. 1312Pemilihan warna yang serasi3Subj.

12 1413, 14Pemilihan bahan cat3Subj. 1516Waktu untuk melipat kursi5detik 1615, 17Waktu untuk membongkar/merakit kursi4detik 17 Pemilihan sambungan yang aman4Subj. 18 Dimensi kursi ketika dilipat5cm 19 Kekuatan untuk menahan beban berat3kg 2021Ukuran jok4cm

13 Q F D (QUALITY FUNCTION DEPLOYMENT) BUKU : QFD by : Lou Cohen Operation mgt by : Heizer, Jay, Render, Barry

14 Quality Function Deployment Identify customer wants Identify how the good/service will satisfy customer wants Relate customer wants to product hows Identify relationships between the firm’s hows Develop importance ratings Evaluate competing products

15 QFD House of Quality

16 House of Quality Sequence Indicates How to Deploy Resources to Achieve Customer Requirements

17 Idea Generation Stage Provides basis for entry into market Sources of ideas Market need (60-80%); engineering & operations (20%); technology; competitors; inventions; employees Follows from marketing strategy Identifies, defines, & selects best market opportunities

18 Customer Requirements Stage Identifies & positions key product benefits Stated in core benefits proposition (CBP) Example: Long lasting with more power (Sears’ Die Hard Battery) Identifies detailed list of product attributes desired by customer Focus groups or 1-on-1 interviews House of Quality Customer Requirements Product Characteristics

19 Functional Specification Stage Defines product in terms of how the product would meet desired attributes Identifies product’s engineering characteristics Example: printer noise (dB) Prioritizes engineering characteristics May rate product compared to competitors’ House of Quality Customer Requirements Product Characteristics

20 Determines how product will be made Gives product’s physical specifications Example: Dimensions, material etc. Defined by engineering drawing Done often on computer Computer-Aided Design (CAD) Product Specification Stage House of Quality Product Characteristics Component Specifications

21 Quality Function Deployment Product design process using cross-functional teams Marketing, engineering, manufacturing Translates customer preferences into specific product characteristics Involves creating 4 tabular ‘Matrices’ or ‘Houses’ Breakdown product design into increasing levels of detail

22 You’ve been assigned temporarily to a QFD team. The goal of the team is to develop a new camera design. Build a House of Quality. © T/Maker Co. House of Quality Example

23 High relationship   Medium relationship  Low Relationship Customer Requirements Customer Importance Target Values

24 House of Quality Example High relationship  Medium relationship  Low Relationship Target Values Light weight Easy to use Reliable What the customer desires (‘wall’) Aluminum Parts Auto Focus Auto Exposure Customer Requirements Customer Importance

25 House of Quality Example High relationship   Medium relationship  Low Relationship Customer Requirements Customer Importance Target Values Light weight Easy to use Reliable Aluminum Parts Auto Focus Auto Exposure Average customer importance rating

26 House of Quality Example High relationship  Medium relationship  Low Relationship Customer Requirements Customer Importance Light weight Easy to use Reliable Aluminum Parts Auto Focus Auto Exposure      Relationship between customer attributes & engineering characteristics (‘rooms’)

27 House of Quality Example High relationship  Medium relationship  Low Relationship Customer Requirements Customer Importance Target Values Light weight Easy to use Reliable Aluminum Parts Auto Focus Auto Exposure      Target values for engineering characteristics (‘basement’); key output

28 House of Quality Example High relationship   Medium relationship  Low Relationship Customer Requirements Customer Importance Target Values Light weight Easy to use Reliable Aluminum Parts Auto Focus Auto Exposure     


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